PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from gymevolution.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We also collect your personal information when you:

• Complete your Membership Application

• Book or attend an exercise class or lesson

• Ask us for more information about a product or service, or contact us with a question or complaint

• Visit or browse our website

• Contact us through telephone, email or online chat

• Send an email to an email account

• You have an accident in our gyms or there was an incident where you were a witness or personally affected

• When you book classes, courses and inductions

• CCTV – when you are using out gyms

• When using our gyms CCTV – CCTV is permanently erased after 31 days.

 

WHAT INFORMATION DO WE COLLECT?

The information we collect is required for the purpose of creating your Member Account and for you to enrol in our gym. Such information allows you to be identified as a member of Evolution Church Street and includes:

• Name, date of birth, gender, email address, postal address, telephone number, health declaration and whether you require disabled access

• Credit or debt card information, information about your bank account number and sort code or other banking information

• Your usage records and duration of visits

• Your preferences for particular products or services or interests when you tell us what they are – or when we assume what they are, depending on how you use our products and services

• Your contact with us, such as a note of recording of a call you make to our contact centre, an email or other records of any contact you have with us

• Your membership information – such as dates of payment owed and received, the services you use, and any other information related to your account

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

• Carry out an identity check as part of your membership application. THIS is NOT a credit check

• Process your membership application

• Invoice you for using our services as part of your membership

• Keep you informed about our services

• Provide relevant services to you

• Confirm your attendance to exercise classes or lessons

• Contact you with offers or promotions based on our analysis of how you use our services and what we think will be of interest to you (unless you choose not to receive our marketing messages)

• Respond to any questions or concerns you might have about our services

• Understand how you use our services, to help us develop relevant and updated services

As we process your personal data based on your consent, you have the right to withdraw consent at any time. You can choose to opt out of all marketing. Alternatively, if you are no longer a member, and wish to remove your consent to receive marketing content please contact by email. We’ll store your information for as long as you are a Member or following cancellation and to meet legal requirements including financial audit, anti-fraud and money laundering regulations we will store your information for no more than 6 years from the last activity on the account.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

YOUR RIGHTS

You have the following rights in relation to your data privacy: the rights of access; the right of rectification; the right of erasure; the right to restriction of processing; the right to be notified; the right to data portability; the right of objection; and the right to not be subject to automated profiling.

Access. You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. Please contact us through email or writing to the address below. There is not normally a fee for this service.

Rectification. You have the right to be notified of any rectification, erasure or restrictions in relation to your personal data.

Notification. You have the right to receive the data we hold on you electronically in a format that allows it to be easily transferred to another data controller.

Portability. You have a right to receive the data we hold on you electronically in a format that allows it to be easily transferred to another data controller.

Object. You have the right to object to data processing of your personal data for direct marketing or profiling purposes.

Profiling. You have the right not to be subject to any decision based on automatic processing of your personal data.

The address to be used to obtain a copy of your personal information is: Evolution Church Street 22 Duke Street St Helens. You can also contact us by email.

 

YOUR PRIVACY RIGHTS

Mineral oil is a natural by-product of petroleum. It’s created when petroleum is distilled to become gasoline (yep, the stuff you put in the ol’ gas tank). It’s the same stuff as “petroleum jelly,” which has been a mainstay in U.S. homes for many years by way of creams and lotions, as well as Vaseline and baby oil.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

KEEPING YOUR PERSONAL INFORMATION SECURE

We take appropriate measures to ensure that the information we collet and maintain is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

We ensure the organisations that provide us with services related to your membership have appropriate security measures and only process your information in the way we have authorised them to. These organisations will not be entitled to use your personal information for their own purposes.

Communications over the internet (such as emails) aren’t secure unless they’ve been encrypted. We can’t accept responsibility for any unauthorised access or loss of personal information that’s beyond our control.

We may share information about you with:

• Service providers, agents and associated organisations to allow us to service your membership and communicate with your; for example. Financial institutions to process payments, and freelance personal trainers when you sign up to classes

• Law enforcement agencies, regulatory organisations, courts or other public authorities where we have a legal obligation to do so

We’ll release information if its reasonable for the purpose of protecting us against fraud, defending our rights or property, or to protect the interests of our customers.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.